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Privacy Policy

Last updated: August 19, 2026
Draft for review. This document describes, honestly and specifically, how Keyhole actually handles data based on its technical design. It is not a substitute for legal advice and should be reviewed by a UAE-qualified lawyer — particularly against the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) — before being relied upon commercially.

1. Two layers of data, and who controls each

Keyhole handles two distinct categories of personal data, and it's important to be clear about which of us controls each:

  • Your data as a Broker — your name, business email, phone, Telegram chat ID, Google Sheet ID, Calendar ID, branding preferences, and subscription details. Ai4Life controls this data as needed to operate your account.
  • Your clients' data — the names, emails, phone numbers, budgets, property preferences, and messages your own clients submit through your Keyhole forms. This data is written directly into your own Google Sheet, in your own Google account. You, the Broker, are the controller of this data — Ai4Life processes it automatically on your behalf, as an automation layer, but does not own it, sell it, or use it for any purpose beyond operating the service for your account.

2. What we collect

During onboarding: your name, business contact details, Google Sheet ID, Google Calendar ID, Telegram chat ID, and brand preferences. During ordinary use: the property and lead information your clients submit through your forms, which is written to your Sheet and used to trigger scoring, nurture, matching, and scheduling.

3. How data is used

Data is used exclusively to operate the automation you've subscribed to: scoring and routing leads, sending nurture emails, matching leads to new listings, scheduling viewings, generating listing and social content, and producing investment analysis reports — all on your behalf and under your own branding.

4. Where data is stored

Lead and listing data lives in your own Google Sheet and Calendar, in your own Google account — not in a central database operated by Ai4Life. A master registry holding Broker-level account information (not your clients' data) is maintained to operate the service and route requests to the correct account. Some data may be held briefly in short-lived operational caching, on the order of minutes, purely to reduce redundant lookups.

5. Third-party services we rely on

Operating Keyhole requires sharing relevant data with the following third-party providers, solely for the purpose stated:

  • Google (Sheets, Calendar, Gmail/SMTP) — data storage and calendar sync, within your own Google account.
  • OpenAI — generating listing descriptions, social content, and personalized email text.
  • Perplexity — retrieving general real estate market information used in nurture emails.
  • Telegram — delivering instant alerts to you as the Broker.
  • Gumroad — processing subscription payments; Ai4Life never receives your payment card details directly.
  • Cloudinary — hosting property photo URLs used in generated listing content.

These providers may process data on servers located outside the United Arab Emirates. By using Keyhole, you acknowledge and consent to this transfer of data for the purpose of operating the service.

6. Data retention

Broker account information is retained while your subscription is active and for a limited period afterward in case of reactivation. Your clients' data is retained in your own Google Sheet under your own control and retention practices — Keyhole does not independently delete data from your Sheet, and you remain responsible for your own retention and deletion obligations toward your clients.

7. Security

Access to your Google Sheet and Calendar is granted to a shared, access-scoped service account rather than by sharing your account credentials, and can be revoked by you at any time. Payment information is handled entirely by Gumroad and is never transmitted to or stored by Ai4Life.

8. Your rights, and your clients' rights

As a Broker, you may request access to, correction of, or deletion of your own account data by contacting us. Because your clients' data lives in your own Sheet, requests from your clients about their own data should generally be directed to you as the controller of that data; we will support you in fulfilling such requests where they concern how Keyhole processes that data on your behalf.

9. Children's data

Keyhole is not directed at, and should not be used to knowingly collect personal data from, individuals under the age of 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active subscribers.

11. Contact

Questions or data requests can be sent to support@ai4life.ae, or via Instagram @ai.4_life. Ai4Life is based in Dubai, United Arab Emirates.

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